Crayons, Compassion & Community: My First Month at United Way

Ashley Hershberget • August 19, 2025

Crayons, Compassion & Community: My First Month at United Way

Before I had a login or a desk, I got a text from our CEO, Katie Koglman:
“There’s a gap. We need to help.”
Some of the usual programs that support local kids with school supplies couldn’t do it this year. These organizations do incredible work all year long, but this time, the need was clear and we stepped in.
We couldn’t wait.
We gathered school supply lists. We reached out to teachers and staff. We asked: What’s missing? How can we help?
And then something amazing happened: our community didn’t just respond they burst into action like a pack of neon highlighters, each one illuminating in their own special way.

Why It Mattered
This wasn’t just about handing out pencils and glue sticks. It was about making sure no child walked into school feeling left out, unprepared, or unseen. It was about ensuring no family felt ashamed for not being able to afford supplies while waiting for next week’s paycheck or worried about showing up to open house empty-handed.
There were no income requirements. No hoops to jump through. We just wanted to help.
Because while school supplies may seem simple, they carry a powerful message:
“You matter.” “You belong.” “We got you.”
For families juggling tight budgets and long work hours, this kind of support isn’t just helpful, it’s a lifeline.

The Power of Community
When we opened the notebook of need, our community filled every page with generosity.
🧂 Morton Salt seasoned the school year with kindness. 
🎒 YMCA of Wayne County turned extras into essentials, proving backpacks can carry more than supplies, they carry hope. 
🚚 The Brown Family, Whitaker Myers Insurance, and Friendly Wholesale delivered cleaning supplies like a well-packed care kit, insured with love. 
🏈 The Troyer family scored a touchdown in generosity, showing up at football practice with a car full of heart. 
🏭 Akron Brass / IDEX brought legacy and leadership… plus a little family pride from my coloring contest champion days. 
🥩 Certified Angus Beef served up farm-fresh compassion, moo-ving us with their thoughtful donation. 
🙏 Canaan Apostolic Christian Church added sparkle, like sticky notes of encouragement tucked into every backpack. 
🧼 Always Organized by Design erased chaos with a clean, intentional donation that helped families reset. 
🏦 Commercial Savings Bank budgeted for kindness, filling boxes with steady, strategic support. 
📓 Farmers National Bank contributed with notebook-worthy care, dependable, rooted, and ready to inspire success.
And when the supply list still had gaps, I made a late-night dash to Meijer, where Hunter and Shellie helped me check out and load two carts overflowing with supplies. Back at the office, Kayley stayed up late helping me sort through the chaos, turning a mountain of materials into organized magic.
Each act of kindness was more than just a donation, it was a bold, bright message: "We see you. We’re with you. You’re not alone."
That’s what community does. That’s what love looks like. 
And that’s the kind of magic we get to be part of every day at United Way.

Beyond the Dollar
Since joining United Way, one question keeps coming up from friends and family:
“So… what does United Way actually do?”
It’s a fair question. For some, United Way is the organization that shows up once a year at your workplace. But we’re so much more than a fundraising campaign.
We’re problem-solvers. Connectors. Helpers. We ask what’s needed, and we show up.
Here’s what that looks like:
- We help kids walk into school with confidence and the tools they need.
- We help families through tough times, especially those who are working hard but still struggling to make ends meet.
- We help empower nonprofits to launch bold, life-changing ideas.
- We help connect the dots when no one else can.
We’re not a distant office in a big city. We are your United Way.
Boots (and sometimes heels) on the ground in Wayne and Holmes Counties. Rooted in this community. Powered by the people who love it.
When you support United Way Wayne and Holmes, you’re not just giving to an organization. You’re investing in your neighbors. Your schools. Your community.

Living My Values
Looking back on my first month, one thing is clear: I’m exactly where I’m meant to be.
Showing up. Listening. Lending a hand. Not just as a mom. Not just as a neighbor. But now, through my work, I get to live out my values every single day.
This is more than a job. It’s a calling. A chance to help my community in ways that matter.
That’s what United Way is all about. That’s what our team here does. And I couldn’t be prouder to be part of it.

Want to Help? Here’s How
If this made you think, “I want to be part of that,” you already are.
Helping doesn’t have to be big or flashy. Sometimes it’s showing up. Sometimes it’s sharing an idea. Sometimes it’s just asking, “What do you need?” and gettin’ it done.
Here are a few ways to get involved:
- Volunteer Your Time – Join us at events, lend a hand behind the scenes, or share a skill. Every hour makes a difference.
- Donate What You Can – Every dollar stays local and helps meet real, urgent needs in Wayne and Holmes Counties. [DONATE HERE]
- Share This Post – Awareness fuels action and the more people who know, the more we can do.
- Make a Connection – Know a business, school, church, or group that wants to help? Introduce us. One connection can spark something big.
- Share Your Ideas – See a need? Have a creative way to help? We’re listening and we love bold, community-driven ideas.
- Be a Champion – Talk about United Way. Share our mission. Help others see the impact. Your voice matters.

Let’s Connect
Want to learn more about United Way, our mission, and the incredible community partners doing amazing work in Wayne and Holmes Counties?
📞 Give us a call at 330-264-5576 
📧 Shoot us an email at info@uwwh.org or ashley@uwwh.org 
🌐 Visit our website at
www.uwwh.org
We’d love to hear from you and we want to help. 
Let’s keep building something beautiful, together.


By Katie Koglman December 8, 2025
A Reset Year That Makes Us Stronger: What’s Coming Next for United Way Wayne & Holmes Counties By Katie Koglman Every once in a while, you hit a point where you know things have to change not because something is wrong, but because you want to build something stronger. That’s exactly where we are at United Way Wayne & Holmes Counties. We’ve spent nearly seventy years running our grantmaking on a pledged model. People promise donations during campaign season, and we make grant decisions based on those promises. For a long time, that worked. But the world is different now. Donor behavior is different. And the last few years have taught all nonprofits the same lesson: you can’t invest dollars you don’t actually have yet. So we’re taking 2026 to shift into a cash-on-hand model. It’s responsible. It’s transparent. And honestly, it’s overdue. So What Does That Mean Right Now? It means we’re taking the rest of 2025 and 2026 as a reset time. No new grants. No application cycles. No rushing agencies through a process that needs to be redesigned anyway. Our Board of Directors are spending this time rebuilding our criteria, tools, and scoring with intention not just “because that’s how we’ve always done it.” The new, modernized grant cycle will open Spring 2026. Clear, fair, and grounded in the real dollars we have on hand. Our current core community partners have already been awarded unrestricted grants for the start of 2026. But Let Me Be Clear: 2025 Was NOT a Quiet Year Far from it. If anything, this year proved that United Way Wayne and Holmes is at its best when we can respond quickly and fill the gaps others can’t. Your Volunteer Investment Team made big, thoughtful grants in 2025 From behavioral health to crisis services, youth development, addiction recovery, arts access, job support, and more—our volunteers showed up with intention and heart. Providing the following organizations with programmatic funds: · American Red Cross – $30,000 · Anazao Community Partners – $92,724.50 · Catholic Charities – $82,000 · Children’s Advocacy Center – $60,945 · Goodwill Industries – $55,000 · Holmes Center for the Arts – $11,000 · NAMI Wayne and Holmes Counties – $33,500 · Learn N Play – $20,000 · OneEighty, Inc. – $135,000 · Orrville Area Boys & Girls Club (Rittman) – $22,500 · Salvation Army – Wooster – $70,000 · The Counseling Center – $58,500 · Viola Startzman Clinic – $100,000 · Wayne County Schools Career Center – $17,560.50 · YMCA – $50,000 · IncludeAbility – $12,500 · Nick Amster, Inc. – $4,050 · Norwayne Local Schools – $4,650 Our Board stepped up with responsive funding We supported after-school care, emergency housing, mobile vaccine access, sensory needs, food programs, and community-led ideas that deserved a boost. Providing the following organizations with timely, need based funding: · Kevin McAllister Fund – $100 · ASPIRE – $100 · Holmes County General Health District (Mobile Vaccine Unit) – $5,000 · West Salem Outreach – Food Assistance – $2,000 · Catholic Charities – $500 (Gifts of Gratitude nomination) · YMCA – Holmes County Before & After School Care – $25,000 · Habitat for Humanity – Holmes County – $7,500 · Knights Academy – Meal Prep Classes – $2,000 · West Holmes Early Intervention – Sensory Furniture – $2,000 · Viola Startzman Clinic – West Salem Expanded Services – $5,000 · Community Action Wayne/Medina – Emergency Housing Assistance – $5,000 · West Holmes Middle School – Shop with a Teacher – $1,250 And Operation SNAP GAP helped local food programs stay afloat With the changes to SNAP benefits, the need has grown and we made sure the following local food pantries had support when they needed it most. · Christ’s Cupboard – $250 · Community Action Wayne/Medina – $1,000 · Crown Hill Mennonite – $250 · Faith Fellowship – $250 · Glenmont Food Pantry – $250 · Homeward Bound – $250 · Lakeville United Methodist – $250 · Millersburg Church of God – $500 · Millersburg First Presbyterian – $250 · People to People Ministries – $250 · Pregnancy Care Center – $250 · Rittman United Methodist – $250 · The Love Center Food Pantry – $250 · The Server – $1,000 · West Salem Outreach – $1,000 · Wooster Hope Center – $250 · YMCA of Wayne County – $250 We didn’t slow down. We just shifted how we moved. Why This Reset Matters (And Why I’m So Proud of It) I’ll say it plainly: This transition makes us better stewards of community dollars. It puts us on stable ground. It lets us invest confidently. And it opens the door for more nonprofits to be part of the process moving forward. Our Board President, Bonnie Ferguson Hall, has been a tremendous partner in this work. Her leadership reflects exactly what we want this reset to stand for: clarity, accountability, and community first. This isn’t about giving less. It’s about giving smarter, stronger, and more sustainably. Looking Ahead to Spring 2026 We’ll roll out clear information early next year about: what the applications will look like eligibility funding priorities how scoring works timelines and deadlines My goal? A process that nonprofits don’t dread and one that reflects the real challenges and opportunities in Wayne and Holmes Counties. Thank You for Trusting Us While We Do This Work You’ve allowed us to hit the reset button for the right reasons. And because of that, we’re going to be able to support more people, more organizations, and more needs in the years ahead. This is a rebuilding year and a strengthening year. The truth? I’ve never been more optimistic about where we’re headed. And I can’t wait for 2026.
By Katie Koglman September 9, 2025
Answering the Call: Childcare Solutions for Working Families in Holmes County Imagine being a working parent in Holmes County with no safe, reliable place for your child before or after school. No before- or after-school care options at all. Just a desperate patchwork of relatives, friends, or the rare in-home provider, if you can find one. At United Way Wayne and Holmes Counties , we know community needs don’t get solved overnight. Every solution requires two things: A champion – someone to lead the work. Funding – because even the best solutions cost money. Sometimes the same organization fills both roles. More often, it takes years of partnerships and persistence. The Childcare Challenge When I joined United Way in late 2018, one need rose to the surface quickly: childcare. Both Wayne and Holmes Counties face challenges, but Holmes County was especially hard hit. In 2019, the Holmes Center for the Arts stepped up as a champion and launched before- and after-school programs at Millersburg and Killbuck Elementary Schools. Families finally had an option—until COVID disrupted everything and the program faded away. Still, the calls from parents didn’t stop. Families were desperate, not just for childcare, but for affordable childcare. A Champion Steps Forward In early 2025, a group of concerned citizens rallied around this crisis. That’s when the YMCA of Wayne County stepped forward to become our champion- utilizing a group of concerned and caring community members as an advisory board. And it was the right move. The YMCA of Wayne County has decades of experience, trained staff, and a proven track record in childcare. They know how to provide safe, credentialed before- and after-school care programs. Parents can focus on work knowing their kids are cared for. But the second question remained: who will pay for it? The Reality of Family Budgets Some might say, “Parents should just pay for childcare.” But let’s look at the numbers. A survival budget for a family of five (two adults, two school-aged children, one infant) earning $70,000 per year looks like this: Household income: $70,000 Basic survival expenses: $87,600 Budget gap: -$17,600 And that’s just for bare-bones needs like housing, food, transportation, and childcare. It doesn’t even include clothes, school supplies, internet access, or extracurricular activities. Families are working hard, but the math simply doesn’t add up. Side note: Who is Alice? Why does this reference an ALICE Household or ALICE Budget ? Our Role – We Help That’s where United Way Wayne and Holmes Counties steps in. We work alongside the YMCA of Wayne County to provide childcare scholarships for families who are working but earning too much to qualify for government aid—and not nearly enough to make ends meet. In August, our Board of Directors approved a $24,000 grant to the YMCA of Wayne County to launch affordable before- and after-school care in Millersburg. Thanks to this support, parents won’t have to choose between childcare and food. But here’s the truth: $24,000 doesn’t last long. The need is bigger than one grant. You Can Help too… Every child deserves a safe place to learn and grow, and every parent deserves the peace of mind that their kids are cared for. You can be part of the solution. Donate: Text WeHelp to 44-321 or CLICK HERE to support families in our community. Get Involved: Interested in shaping the future of childcare locally? Contact ashley@uwwh.org to join the advisory committee. Together, we can answer both questions: Who will be the champion? Who will pay for it? With your support, the answer is all of us.
By Katie Koglman August 22, 2025
If you know me, you know I love my Coke Zero. Every day, like clockwork, I stop at the local gas station to fill my jumbo cup with ice and fizzy joy. It’s a small routine, but one that I look forward to. Last week, as I stepped up to the counter, I noticed the young woman working that morning was gently rubbing her temples, clearly in pain. I paused and asked, “Are you okay?” Her eyes welled up a little as she explained that she had a broken tooth. The pain was constant, and she didn’t have the money to see a dentist. My heart ached for her. I asked if she had transportation, and when she said yes, I told her about the Viola Startzman Clinic in Wooster — a place that offers affordable dental care for people just like her. She blinked in surprise. She had no idea it even existed. I scribbled down the phone number and urged her to call right away. She held the paper like it was gold. Then she looked at me and said, “You’re a Godsend.” As I walked back to my car, I thought about how it only took a minute — one question, one small effort — to change someone’s day, maybe even their life. There were other people in that store. They hadn’t noticed. But I did. And I’m so glad I did. We live in a community rich with resources. But the truth is, people in pain don’t always know where to turn. Sometimes, all they need is a little nudge in the right direction. A moment of kindness. A reminder that someone sees them. This young woman is doing her best, working hard, and showing up every day — even through the pain. She deserved help. And I’m thankful I could offer it. If you ever meet someone who’s struggling, don’t hesitate. Let them know about 2-1-1 — our local, 24/7 resource hotline. One simple call to (330) 263-6363 connects them to a live operator who can guide them toward the help they need. Because kindness costs nothing, but it can mean everything. And here’s the beautiful part — donations made to United Way of Wayne and Holmes Counties help make all of this possible. Your support funds the Viola Startzman Dental Clinic, the 2-1-1 resource hotline, and so many other programs that offer real help to real people. When you give, you’re not just donating — you’re changing lives.
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