My first week at United Way of Wayne & Holmes

March 21, 2023

New Beginnings...

Beginning a new job can be a stressful situation, especially when it is in a new community. However, that first week can tell you much about the organization’s mission and culture. I have heard from many people that the best way to tell an organization’s culture is to observe its employees on Monday morning.

My first day at The United Way of Wayne and Holmes County was a great example of Monday morning culture. I walked up to the door ten minutes early and was greeted by the CEO, who pulled into the parking lot simultaneously. I was greeted by a hardy good morning, and the first thing I notice is a welcome sign posted on the door with my name on it. Then, thinking it was very thoughtful, I heard someone say, “hey, Siri! play celebration.” Not sure what I got myself into, I walked into the community area, and my coworkers were dancing, saying good morning, and welcoming me with huge smiles. What a fantastic first impression! In all my years of working, I have never been greeted and made to feel so at home as I was at that moment.

First impressions are lasting; I doubt I will ever forget that first day. We spent part of the morning chatting and getting to know one another before the real work began. I was handed a binder with a calendar of my first three weeks and every day laid out and planned. It was a huge comfort knowing that I had an agenda and knew precisely where and what I was supposed to do.

The next three days were the same. I was part of the team from the onset. I have had an opportunity to attend several lunches in the area with local civic groups and meet many of our constituents and board members. I have also had the chance to begin paving my road and looking into alternative ways to improve some processes. It is very liberating to be given the freedom to express yourself and contribute in the best way possible while having the support and guidance of experience.

Of course, every first week would not be complete without some unexpected calamity. On my third day on the job, I started to feel ill. As the day progressed, it increasingly got worse. Like most people, the last thing I wanted to do was call off sick on my first week at work. During a meeting, I was told I should go home. If we learned anything from COVID, it was not to be tough and stay sick at work.

I finished the rest of the week working from home. My constant contact with my new coworkers put my mind at ease about my condition and if I had any needs. I was taken aback by the amount of genuine concern for my well-being.

I have seen many places that like to trumpet their unique culture or talk about how great a place they are to work. In my experience, only some live up to their self-imposed standards. It is often just words on paper to check off another box. My experience at UWWH has taught me that they not only talk but also walk the walk.

I am incredibly excited to continue my journey with the organization and grow both personally and professionally. If you are looking for an organization to support that is completely aligned with its mission, focused, positive, and authentic, look into ways to help UWWH. #culture #powerofmoments


By Katie Koglman May 5, 2026
One Flat Tire Away: The Reality for Working Families in Our Community By: Ashley Hershberger Around Holmes and Wayne Counties, people are doing what they’re supposed to do. They’re working. They’re showing up. They’re trying to get ahead. And still, far too many of our friends and neighbors are one flat tire, one home repair, or one unexpected bill away from falling behind . At United Way Wayne and Holmes Counties, we hear this story all the time… from families, employers, school staff, churches, and local businesses. The problem isn’t effort. It’s that when something goes wrong, there’s just not much wiggle room. Who Is ALICE? You might hear our team talk about ALICE . It sounds like data, but it’s really the people we know: coworkers, parents from ball practice, folks sitting next to us at church and our own family members. ALICE stands for Asset Limited, Income Constrained, Employed . In plain terms: people who are working, but still can’t quite afford the basics. That includes things like housing, food, transportation, childcare, and healthcare. Here’s what that looks like in our community: Holmes County 31% of households are ALICE 9% live in poverty Wayne County 26% of households are ALICE 11% live in poverty That means 40% of households in Holmes County and 37% in Wayne County are living at or below the basic cost of living . These families aren’t avoiding work. Many are working full‑time, sometimes multiple jobs, and still making tough choices: Fix the car or pay the electric bill Buy groceries or fill a prescription Pay for childcare or turn down a better job That’s not bad decision‑making. That’s a math problem. What Household Survival Budgets Tell Us United Way uses Household Survival Budgets to understand what it actually costs to live. Not get ahead, not save… just cover the basics. When you add it all up (rent/mortgage, utilities, food, childcare, gas, healthcare, and taxes) a lot of working families simply don’t earn enough to keep up. Wages haven’t kept pace with real life costs, especially in areas like ours where getting to work often means getting in a car that you yourself are responsible for. That’s why so many hardworking people fall into the ALICE category, even while doing everything “right.” (See example budgets below)
By Kayley Cox April 6, 2026
The Day Off That Opened My Eyes I took the day off to chaperone my son’s Kindergarten field trip: fun, sweet, and honestly pretty exhausting. After dropping him back at school, I ran to the grocery store. At the checkout, the cashier asked how my day was going. I laughed and told her I was a little tired from keeping up with a group of five-year-olds all day at the field trip. She smiled and said she understood. She had recently retired from a local school district, and then she shared something that made me pause. Despite having worked all those years, she couldn’t afford to stay retired. She was still too young for Medicare, and health insurance premiums were simply unaffordable without additional income. Even with Social Security survivor benefits from her late husband, she was struggling to get by. So, she returned to the workforce. And she’s not alone. Far too many older adults are finding themselves in similar positions: forced back into work not because they want to, but because our systems leave them with no choice. Rising healthcare costs, gaps before Medicare eligibility, and limited fixed incomes mean many retirees simply cannot cover their basic needs. This wasn’t just a conversation in a grocery store checkout line. It was a reminder that the people who spent decades serving our communities, teaching, caregiving, supporting essential services, often face their own unseen challenges. We can do better. We have to do better. If this story resonates with you, here are a few meaningful ways you can help create change: 1. Support organizations helping older adults access healthcare and financial stability. United Way Wayne and Holmes partners with dozens of local nonprofits to support seniors who have nowhere else to turn. 2. Advocate for policies that protect affordable healthcare, strengthen Social Security, and support aging with dignity. Your voice truly matters. 3. Check in on retirees in your life. A simple “How are you really doing?” can make all the difference. 4. Get involved. Volunteer, donate, or share this message. Every action counts! Our older adults deserve more than scraping by. They deserve dignity, stability, and the ability to enjoy the retirement they worked for. Let’s work together to make that a reality.  For information about how to donate to help our Older Adults in Wayne and Holmes, go to uwwh.org, email us at info@uwwh.org or call (330) 264-5576.
By Kayley Cox March 5, 2026
You Don’t Know, What You Don’t Know At United Way, one of the most meaningful parts of my job is helping community members discover the resources that already exist to support them. Holmes and Wayne Counties are filled with compassionate organizations and services ready to help, but too often, people simply don’t know where to start. That’s where WHIRE/211 comes in. And although 211 has been in our community for over 60 years, many people still have no idea it exists. If you’ve never heard of 211, you’re not alone. It’s one of the most powerful tools we have, and yet, I constantly hear these same reactions when I mention it: “Wow, I had no idea.” “This was so informative.” “I wish I knew this sooner.” 📞 What Is 211? 211 is our local, 24/7 resource hotline. With just one call to 211 or the direct line (330) 263-6363, you’re connected to a live, compassionate operator who can guide you to essential services in our area. Whether you’re looking for: 🥫 Food assistance 🏠 Housing support 💼 Workforce development 🧠 Mental health services 🚗 Transportation help 👶 Childcare options …or any other community resource, 211 is your starting point. And the best part? It’s anonymous and available 24 hours, 7 days a week, 365 (or 366 if leap year) days a year. 💬 Why Awareness Matters I’ve spoken at schools, met with nonprofits, and presented to local businesses. And every time, I’m reminded of how powerful awareness can be. People are genuinely surprised to learn how much help is just one phone call away. So many resources that our own community members don’t know exist. That’s why spreading the word about 211 is so important. Whether you’re a community leader, a neighbor, or someone simply looking for help, knowing about 211 can make all the difference.  📣 Help Us Share the Message If you’ve used 211, tell someone about it. If you haven’t, save the number. And if you’re part of a group, organization, or business that serves our community, consider inviting United Way to share more about how 211 is a free resource right in our community. To schedule a brief presentation or meeting about WHIRE/211, contact me at kayley@uwwh.org Because you don’t know what you don’t know, but now that you do, share it. The more we know, the more we can help, and the stronger our community becomes.
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